Privacy Policy

Information We Collect

We collect information you give us directly, and some information automatically as you use the site:

• Order & contact info — name, shipping/billing address, phone number, email
• Account info — if you create an account, your login details and order history
• Communications — messages, calls, or texts you send us about an order or a part request
• Payment info — processed directly by our payment providers; we don't store full card numbers
• Usage data — pages viewed, browser type, and device info, collected automatically via cookies

How We Use Your Information

We use the information we collect to process and ship your order, confirm fitment when you ask us to, respond to questions, send order and tracking updates, and improve the site and our inventory listings. We don't sell your personal information to third parties.

Cookies & Tracking

Like most e-commerce sites, we use cookies to keep items in your cart, remember your login, and understand how the site is used so we can improve it. You can disable cookies in your browser settings, though parts of checkout may not work correctly without them.

Sharing Your Information

We share information only where it's needed to fulfill your order or run the site:

• Shipping carriers (FedEx, USPS) — to deliver your order and provide tracking
• Payment processors — to securely process your payment
• Service providers — hosting, email, and site-analytics tools that support day-to-day operations

We don't share your information with third parties for their own marketing purposes.

Payment Security

We accept Apple Pay, Zelle, major credit cards, Chime, Venmo, and direct bank transfer. Card and payment details are handled directly by our payment providers over encrypted connections — we don't store your full card number on our servers.

Data Retention

We keep order and account information for as long as needed to fulfill orders, handle returns or warranty questions, and meet our legal and tax obligations. You can request deletion of your account information at any time — see Your Rights below.

Your Rights & Choices

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us directly. Depending on your state, you may have additional rights under applicable privacy law — reach out and we'll help however we can.

Children's Privacy

off-road4x4parts.com isn't directed at children, and we don't knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we'll remove it.

Changes To This Policy

We may update this policy from time to time as our practices change. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes are posted means you accept the updated policy.

Contact Us

Questions about this policy or your information? Reach out any time.