Built tough.
Shipped right.
Every axle, winch, and skid plate we send out gets packed like it's headed off-road before it even leaves the warehouse. Here's exactly how your order gets from our shelf to your driveway.
Handling & Transit
One Flat Rate. No Surprises.
No calculators, no guessing games. Standard orders ship nationwide for a flat $200 — the same rate no matter where you are or what standard part you're ordering.
$200 Flat Rate
Applied automatically at checkout on standard parcel orders — no math based on size, weight, or how far you are from our Virginia warehouse.
Freight Exceptions
Full axle assemblies, bumpers, and other pallet-freight items need special handling, so those are quoted separately at checkout instead of the flat rate.
Carrier & Method
Standard parcels move through FedEx Ground or USPS Priority. Freight items ship via FedEx Freight with pallet delivery.
No surprises: the $200 flat rate is applied automatically at checkout on standard orders — no zip code math required. If your order needs pallet freight instead, we'll call you at (804) 995-9707 to confirm the cost before charging anything.
From Checkout To Your Driveway
Here's what happens at every mile marker of your order, plus what to do if something goes sideways.
Fast, Careful Processing
Once payment clears, your order ships within 1 business day through FedEx Ground, USPS Priority Mail, or FedEx Freight for larger parts. The carrier and cost are matched to the part — nothing oversized gets crammed into a small-parcel box.
- Flat $200 shipping is applied automatically at checkout on standard orders
- Tracking sent by email and posted to your account
- Some heavy freight items may require a direct quote before shipping
Extra Protection On Bigger Orders
Any order of $499 or more automatically ships with signature confirmation, so it can't disappear off the porch before it reaches you. Need signature service added or removed for a different reason? Just call us before you check out and we'll set it up.
Lost Or Damaged In Transit
We pack every part to survive the trip, but carriers occasionally drop the ball. If your tracking shows a delay, check in with the carrier directly first — if it's still unresolved, reach out to us and we'll dig in.
- Report any shipping damage within 48 hours of delivery
- Keep all packaging and contents until a claim is finalized
- Clear photos and a damage description speed the claim along
Bumpers, Winches & Other Heavy Hitters
Larger freight items move through FedEx Freight and ship within 1 business day. Check the listing for freight-specific details on your item. When it arrives, inspect it before you sign — this step matters.
- Minor damage: have the driver note it on the delivery form, then call us
- Major damage: refuse the shipment so it's sent back to us
- Once signed for undamaged, the shipment is no longer eligible for a damage claim
Not Shipping Overseas Just Yet
We're not set up for international checkout yet — we're building that out. In the meantime, customers outside the US can route orders through a third-party freight forwarder. Have that forwarder inspect the package before it moves on to you, and consider insuring the second leg of the trip yourself, since our coverage ends once the order reaches the forwarder.
Need It Sooner?
Our standard carriers are FedEx Ground, FedEx Freight, and USPS Priority Mail. Need it faster? Call us before you order to go over expedited options and cost. Orders need to be placed by 12PM EST to ship same day, and expedited charges aren't refundable if the order is later returned.
Packed For The Trail, Not Just The Truck
Off-road parts take a beating on the trail — there's no reason they should take one in transit.
Reinforced Boxing
Heavy-duty cartons sized to the part, not a one-size-fits-all box.
Corner & Edge Protection
Foam and rigid corner guards on bumpers, racks, and armor.
Hardware Secured
Bolts, brackets, and small parts bagged and taped so nothing rattles loose.
Freight-Ready Labeling
Pallets wrapped and labeled to freight carrier spec for a clean handoff.
Shipping FAQ
Tap a question to expand it.
Have A Question Before You Order?
Call our team and we'll walk you through shipping costs, freight details, or fitment.
(804) 995-9707 →Local Pickup
Skip shipping altogether and pick your order up at our location: 3919 Bellson Park Dr, Midlothian, VA 23112. The cardholder on the order must be present with ID at pickup.
Tracking & Handling
Orders ship within 1 business day. You'll get a tracking number by email and can view it anytime from your account's order details page.
View My Account →A Few Things That Keep Deliveries On Track
Double-check your address
Include apartment, suite, or gate codes so the carrier isn't left guessing at the curb.
Someone available for freight
Freight deliveries need a person present to inspect and sign — plan around the delivery window the carrier provides.
Check your email after ordering
Tracking and any carrier delay notices are sent there first, before anywhere else.
Inspect on arrival
Open freight shipments before signing, and photograph anything that looks off before the driver leaves.
Questions About Your Shipment?
Call or text us directly — we'll help you track it down or work out freight details.